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Cycle store deploys Philips interactive signage, videowall solutions - Retail Customer Experience

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Concept-Cycles Hamburg, a cycle shop in Hamburg, Germany, has installed Philips professional displays, transforming a once empty ground floor space into a thriving, COVID-compliant, interactive space in just three weeks, according to a press release.

Concept-Cycles offers full bike servicing, fitting, repairs and buying advice. Its 300-square-meter showroom houses professional level road bikes, mountain bikes and power assisted E bikes, as well as accessories.

Following a recent fire, which partially reduced capacity for the foreseeable future, Concept-Cycles decided to open a pop up showroom nearby.

The pop up showroom features 17 Philips professional displays, ranging from 24 to 75 inches, placed and mounted strategically throughout the store.

This includes high-brightness digital signage displays (Philips H-Line) placed in the shop front to captivate customer attention from outside the store, with the screens built for 24/7 use and capable of displaying content in any light condition.

Inside the store, a vibrant, 9-screen videowall displays content in up to 4K, which can be managed and controlled entirely remotely. PPDS' failover can back up the content in case of a primary source outage.

For customers wishing to do their own research in store, a digital touchscreen kiosk can offer more tailored product information.

To comply with COVID-19 regulations, PeopleCount — PPDS' exclusive digital customer entrance management solution — automatically monitors and manages capacity using intelligent camera technology and a traffic light system to alert customers and staff when it is safe to enter.

Tailored customer service is offered by intuitive touchscreen displays that provide product information.

Pictures courtesy of Philips Professional Display Solutions.

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Cycle store deploys Philips interactive signage, videowall solutions - Retail Customer Experience
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